Chapter 24: Using Claude Code During Live Production Incidents
In this chapter, you'll learn the rules of engagement for using Claude Code safely during a live production incident, what it should handle, what to keep human, and how to stay in control under pressure.
In the previous chapter, you connected Claude Code to Prometheus and built a custom monitoring MCP server. With that, you completed Module 6.
Now it's time to move into Module 7, where you'll learn how to use Claude Code during incident response and production troubleshooting.
While Module 3 introduced the basics, this module goes much deeper and explains the foundation by covering the principles and best practices you'll follow when something is actually broken in production.
These principles are important because the same capabilities that make Claude Code useful during everyday work, such as running commands, editing files, and taking autonomous actions.
The purpose of this chapter is to help you build the habits that make Claude Code a reliable assistant during production incidents.
The goal isn't just to recover systems quickly, but to do so safely, consistently, and with a clear understanding of every action you take.