Skip to main content

Privacy Policy

Effective Date: [January 27th 2026]

At Pro.TecMint.com (operated by TecMint Technologies FZE LLC), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

This Privacy Policy explains how we handle data for both our free Sudo Plan and paid Root Plan subscribers.

1. Information We Collect

Personal Information You Provide:

  • Email address (required for account creation and login).
  • Name (optional, for personalization).
  • Payment information (processed securely by Stripe - we do not store credit card details).

Information Collected Automatically:

  • IP address and device information.
  • Browser type and operating system.
  • Pages visited and time spent on site.
  • Course progress and completion data.
  • Login timestamps and authentication data.

We do NOT collect:

  • Passwords (we use passwordless magic link authentication).
  • Credit card numbers (processed and stored by Stripe only).
  • Social security numbers or government IDs.

2. How We Use Your Information

We use your information to:

  • Create and manage your account (Sudo or Root Plan).
  • Send passwordless login links via email.
  • Process subscription payments through Stripe.
  • Provide access to courses and premium content.
  • Track course progress and completion.
  • Send weekly newsletters and product updates (opt-out anytime).
  • Respond to support requests and inquiries.
  • Improve platform performance and user experience.
  • Comply with legal obligations (tax records, payment history).

We do NOT:

  • Sell your personal information to third parties.
  • Use your data for advertising purposes.
  • Share your information for marketing without consent.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in to your account.
  • Remember your preferences and settings.
  • Analyze site traffic and usage patterns.
  • Improve platform functionality.

Cookie Types:

  • Essential cookies: Required for login and core functionality.
  • Analytics cookies: Help us understand how you use the platform.
  • Preference cookies: Remember your settings and choices.

You can control cookies through your browser settings. Note that disabling essential cookies may limit platform functionality.

4. Data Sharing and Third-Party Services

We share limited data with trusted service providers:

Stripe (Payment Processing):

  • Processes all subscription payments securely.
  • Handles credit card information (we never see or store card numbers).
  • PCI DSS Level 1 compliant.
  • Privacy Policy: https://stripe.com/privacy.

Email Service Provider:

  • Sends newsletters, login links, and account notifications.
  • We do not share subscriber lists with third parties.

Telegram (Optional Community):

  • Root Plan members may join our private Telegram community.
  • Your Telegram username/profile is visible to other community members.
  • Participation is optional.

We do NOT:

  • Sell your data to third parties
  • Share your information for marketing purposes.
  • Use your data for advertising.

5. Data Security

We protect your information using:

  • SSL/TLS encryption for all data transmission.
  • Secure, encrypted data storage.
  • Passwordless authentication (no passwords to steal).
  • Regular security audits and updates.
  • Access controls and employee training.

While we implement industry-standard security measures, no online platform is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for:

  • Account data: As long as your account is active.
  • Payment records: 7 years (required for tax/legal compliance).
  • Course progress: Until account deletion.
  • Email communications: Until you unsubscribe.

After account deletion:

  • Personal data removed within 30 days.
  • Payment records retained for legal compliance only.
  • Data anonymized for analytics purposes.

7. Your Rights

You have the right to:

  • Request to view or update your personal data.
  • Unsubscribe from communications.
  • Request the deletion of your account/data.

Contact us at [email protected] for any data-related requests.

8. Changes to This Policy

We may update this Privacy Policy periodically, and changes will be posted on this page with an updated "Last Updated" date.

Significant changes will be communicated via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions, data requests, or concerns:

For data protection inquiries, please include "Privacy Request" in your email subject line.

By using Pro.TecMint.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.